Customer Success Manager

· Lisbon, Lisbon
Employment Type Full-Time
Minimum Experience Mid-level

Your role

  • Being the main go-to-person for our clients from a portfolio assigned to you, most of whom are real estate agencies/brokerages;
  • Organizing and conducting workshops, training sessions, and webinars for existing clients on new product features;
  • Onboarding new members of our client's teams;
  • Building relationships with a decision- and opinion-makers in each agency of your portfolio;
  • Helping conduct product/customer interviews to understand real problems and workflows; consult clients on our solutions or formulate feedback for our product team.

What we are looking for

  • Native Portuguese or Spanish, fluent English;
  • 2+ years of experience in real estate (preferably in a brokerage/agency);
  • Love for real estate;
  • Deep understanding of workflows and dynamics in transactions between brokerages/agencies;
  • Understanding/experience with technology for real estate professionals;
  • Service-oriented mindset;
  • Self-disciplined, organized,
  • Ability to multitask, work and focus under pressure;
  • Curiosity, strong growth mindset, ability to learn fast;
  • Strong communication and interpersonal skills;
  • Empathetic, desire to help and support clients.

What we’re offering

  • Base salary + commission;
  • Mentorship, data/product, sales, and persuasion training;
  • Awesome team and opportunity - the chance to build the fastest growing Proptech company in Europe together with smart and ambitious people from all over the world;
  • Free access to the CASAFARI platform (helpful if you’re looking for a place to live).

  • Joining our team, you will help drive breakthrough innovation in data technology for all real estate professionals!

Thank You

Your application was submitted successfully.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

  • Location
    Lisbon, Lisbon
  • Employment Type
  • Minimum Experience